About Us
What NAXATRA is and what it offers
NAXATRA brings traditional astrology and self-discovery tools together in one place, including Birth Kundli, Kundli Matching, Palmistry and Numerology.
All-in-one experience
Generate and revisit reports, explore interpretations, and use Naxatra Talk to ask questions about your saved reports.
Multilingual support
Language options are designed to make reports and conversations more accessible to a wider range of users. Available languages may vary by feature.
Clear and accessible reports
Reports are designed to be approachable for beginners while still offering detail for users who want to explore further.
Privacy Policy
How information may be used and shared
This Privacy Policy describes how NAXATRA may process information when you use the app, website or related features. The information actually processed depends on the features you choose and the permissions you grant.
Information that may be processed
Depending on your use of NAXATRA, information may include your name, date of birth, gender, mobile number, email address, palm images you submit, generated reports, language preferences, app usage information and diagnostic information. If you use account, payment or support features, information needed to provide those features may also be processed.
Why information is used
Information may be used to create the reports you request, maintain and retrieve saved reports, personalize relevant app features, operate Naxatra Talk, maintain security and reliability, troubleshoot errors, process support requests and meet applicable legal obligations.
Service providers and sharing
Some features rely on third-party providers, including Firebase/Google services and AI service providers. Information relevant to a feature may be sent to those providers to deliver the functionality you request. Providers may process information under their own terms and privacy policies. Information may also be disclosed when required by law or when reasonably necessary to protect users, the service or legal rights.
Sale of personal data
NAXATRA does not sell your personal data.
Security
Reasonable measures are intended to protect information, but no internet transmission or storage system can be guaranteed to be completely secure. Please do not send passwords, one-time verification codes or full payment credentials in support messages.
Your choices and rights
You can contact support to ask about access to, correction of or deletion of information associated with your account. We may need to verify your identity before acting on a request. Your rights may vary depending on your location and applicable law.
Children and age-appropriate use
NAXATRA is not intended to be used in violation of applicable age requirements or child-protection laws. If you believe a child has provided personal information inappropriately, contact support so the concern can be reviewed.
Changes to this policy
We may update this policy when our features, practices or legal requirements change. The effective date at the top of this page indicates the latest version date.
Data Policy
Data handling, reports, retention and deletion requests
Report and account data
Account details and generated reports may be processed to support your use of NAXATRA. Palm images and details you submit may be processed when you request a palmistry reading. Please provide only information you intend to submit for the feature you are using.
Processing by connected services
Some features rely on cloud hosting, authentication, storage or AI services. Information needed for the feature you request may be processed by these providers. Their processing is also subject to the relevant provider terms and privacy documentation.
Keeping information accurate
Check the details you enter before generating a report. Incorrect dates, times, locations or other information can affect the relevance of generated results.
Retention
Retention periods may depend on the type of information, the feature used, operational needs and legal requirements. This page does not promise a fixed retention period for every data type. Contact support with questions about information associated with your account.
Access, correction or deletion
To ask a question about your data or request access, correction or deletion, email help@zerocode.services from an address you can use to discuss your account. We may ask for reasonable information to verify the request. Do not include passwords, verification codes or payment credentials.
Terms of Service
Rules for using NAXATRA
These Terms of Service (“Terms”) apply to your access to and use of NAXATRA, including its app, website, reports and related features. By using NAXATRA, you agree to these Terms. If you do not agree, do not use the service.
1. The service
NAXATRA offers astrology, Birth Kundli, Kundli Matching, palmistry, numerology, report storage and AI-assisted conversations about reports. Features, languages and availability may change, and some features may require an account or may be subject to limits or charges shown to you before use.
2. Informational and entertainment use
Readings, interpretations, compatibility results and AI-generated responses are provided for entertainment, personal reflection and general informational purposes. They are not guarantees of future events or outcomes and are not professional medical, mental-health, legal, financial, employment or other regulated advice. Use qualified professionals for decisions requiring professional guidance.
3. Your information and account
You are responsible for providing information you are authorized to submit and for reviewing details before generating a report. Keep your account credentials confidential and notify support if you suspect unauthorized use. You must not impersonate another person or submit another person’s sensitive information or images without appropriate authority and consent.
4. Acceptable use
You agree not to misuse NAXATRA, interfere with its operation or security, attempt unauthorized access, reverse engineer the service except where applicable law permits, use the service to violate another person’s rights, upload unlawful or harmful content, or use reports to harass, threaten or discriminate against others.
5. AI-generated content and limitations
Some outputs are generated by automated systems and may be inaccurate, incomplete, inconsistent or unsuitable for your circumstances. Outputs may vary for similar inputs. You are responsible for evaluating content before relying on it, and should not treat a generated response as verified fact or a guaranteed prediction.
6. Intellectual property
NAXATRA and its software, design, branding and service materials are protected by applicable intellectual-property laws. Except for rights expressly granted to you or provided by law, these Terms do not transfer ownership of the service to you. You may use your generated reports for your personal, lawful purposes, subject to third-party rights and any feature-specific terms.
7. Third-party services
NAXATRA may rely on third-party services, including hosting, authentication, cloud storage, AI processing, maps or payment providers. Those services may be governed by separate terms and privacy policies. We are not responsible for independent third-party services to the extent permitted by applicable law.
8. Availability and changes
We aim to provide a useful service but do not guarantee uninterrupted availability, error-free operation or permanent availability of any feature or stored content. We may update, suspend or discontinue features for maintenance, safety, operational or legal reasons.
9. Payments and subscriptions
If a paid feature, subscription or in-app purchase is offered, its price, billing terms, renewal details and cancellation process will be shown through the applicable purchase flow or provider. Purchases and refunds are subject to the terms and policies presented by the relevant app store or payment provider and applicable law. Do not make a purchase unless you understand the terms shown at checkout.
10. Suspension or termination
We may restrict or suspend access where reasonably necessary to protect the service or users, address misuse, comply with law or enforce these Terms. You may stop using NAXATRA at any time and can contact support to request account and data deletion.
11. Disclaimers
To the extent permitted by applicable law, NAXATRA is provided on an “as available” basis without guarantees that every result will be accurate, suitable or available at all times. Nothing in these Terms excludes rights or remedies that cannot legally be excluded.
12. Limitation of liability
To the extent permitted by applicable law, NAXATRA and its operators will not be liable for indirect, incidental, special or consequential losses arising from your use of, or inability to use, the service, or from decisions you make based on generated content. This clause does not limit liability that cannot be limited under applicable law.
13. Changes to these Terms
We may revise these Terms as the service or legal requirements evolve. Updated Terms will be posted on this page with a revised effective date. Continued use after an update takes effect means you accept the updated Terms to the extent permitted by law.
14. Governing law and contact
Applicable consumer-protection and other mandatory laws remain in force. If you have questions about these Terms, contact help@zerocode.services. Any governing-law or dispute-resolution provisions should be finalized to reflect the responsible legal entity and the laws that actually apply to the service.
Disclaimer
Important information about AI-generated readings
NAXATRA provides astrology, palmistry, numerology, compatibility interpretations and AI-generated insights for entertainment, personal reflection and general informational purposes.
We do not claim or guarantee that predictions or interpretations are fully accurate. Results can be incomplete, may vary, and may not reflect your circumstances.
Use your own judgment when considering generated content. Do not treat an AI-generated reading as a guaranteed outcome or as a substitute for qualified professional advice where that is needed.
Account and Data Deletion
Request deletion even if you no longer use the app
You can request deletion of your NAXATRA account and associated personal data by emailing our support team. This web-based route is intended to remain available even if you uninstall the app.
- Email help@zerocode.services.
- Use the subject line NAXATRA Account and Data Deletion Request.
- Tell us the account email address or mobile number associated with NAXATRA and state that you request account deletion. Do not send passwords, one-time codes or payment credentials.
- We may contact you to verify that you control the account. After verification, we will process the request within a reasonable period, subject to applicable law and legitimate security or legal retention needs.
Deletion may remove your account and associated saved reports or other account-linked information. Some records may be retained where required or permitted by law, or where necessary for security, fraud prevention, dispute resolution or compliance. Where applicable, we will explain relevant retention limits in response to your request.
Contact Us
Questions, feedback or data requests
Need help with your account, reports, privacy, terms or data? Contact our support team using the email address below.
For account-related requests, share only the details needed to identify your issue. Never send your password, one-time verification code or full payment credentials.
For data access, correction or deletion requests, please mention “NAXATRA” and the type of request in the email subject. We may request reasonable account verification before sharing or deleting account-linked information.